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2 April 2020

Corona virus update:

  • Online Only Auctions proceeding as scheduled.
  • In room auctions postponed until further notice.

First State Auctions is open for business with our Online Only auctions proceeding as planned - click here for upcoming auctions.

As a community, we are experiencing an unprecedented public health situation and we want to reach out and let you know how we are addressing it.

  • In-room auctions have been postponed until further notice.
  • We will continue to conduct Online Only auctions on a regular basis via our website.
  • We continue to accept vendor submissions and sales enquiries.

How do online only auctions work? ... Bid from home

An Online Only auction is an easy and exciting way to buy Fine Jewellery and Swiss Watches at auction. Bid from home on your desktop, mobile or tablet.

These auctions are available to online bidders only. Unlike a room auction which takes place in real time, where there is an auctioneer and audience, an Online Only auction is automatically conducted 100% online via our website.

  • Register to bid on our Online Only platform and to be kept informed of upcoming auctions.
  • Similar to an Ebay style auction, the Online Only auction has a start and end date normally running for up to 8 days.
  • Place your bids online once the catalogue has opened and you will see the progress of bidding.
  • All bids placed via the website are executed immediately against the current highest bid or the item's reserve (if any).
  • The close time for a lot will be extended for a further 5 minutes if there is competitive bidding within 5 minutes of the close time.
  • Winning bidders will be notified by email when the auction closes.
  • Free shipping in Australia (fully insured).
  • Valid Loyalty Reward Dollars can be redeemed at Online Only Auctions as long as they are redeemed within 12 month of being earned.
  • Loyalty Reward Dollars will not be earned at Online Only auctions.
  • No ring resizing service is offered by First State Auctions for Online Only Auctions.
  • Please allow 10 working days from the close of the auction for delivery of your item (subject to credit card security verification).
  • To prevent credit card fraud, a security verification procedure is in place for first time credit card purchases. Items will be dispatched within 3 business days of credit card security verification.

Tips for successful bidding
A good idea is to place your maximum bids on your desired lots during the auction period. You will receive automatic email notifications if your bid has been exceeded. Join the auction online for last minute bidding a couple of hours before the scheduled end.

We are closely monitoring the situation and implementing precautions as advised by the Australian Government and health authorities. We are conscious this is an evolving situation so please don’t hesitate to contact us by telephone on 1300 650 072 (office hours), live chat on our website or email jewels@firststateauctions.com.au if you would like further information.

We send you our very best wishes.